Our Commitments
Not-for-Profit Service
All resources and tools are provided free of charge. We do not profit from people’s discrimination experiences or legal difficulties.
Dignity and Respect
We treat every user with sensitivity, understanding that discrimination causes real harm and distress. All content is created with empathy and respect for those seeking help.
Clear Boundaries
We provide information tools and resources but cannot offer legal advice, represent individuals, or guarantee outcomes. We are transparent about what we can and cannot do.
Accuracy and Currency
All information is based on current UK law and official guidance. We regularly review and update content to ensure accuracy and relevance.
Privacy Protection
We respect user privacy by minimizing data collection, avoiding tracking, and requiring no registration for access to resources.
Accessibility First
Resources are designed to be accessible regardless of educational background, technical knowledge, or personal circumstances.
Impartial Support
We provide tools and information without judgment about individual situations or decisions. We do not advocate for specific courses of action.
Continuous Improvement
We regularly assess and improve our resources based on user needs, legal changes, and feedback from the communities we serve.
Professional Standards
While maintaining accessibility, we ensure our resources meet standards that would be recognized by legal practitioners and advocacy organizations.
Responsible Signposting
When users need support beyond our scope, we provide clear guidance on seeking appropriate professional help from qualified sources.
Last reviewed: 5 Sep 2025